Technology has really revolutionized the work place. We understand how critical using the right technology is to efficiency in the service area. Barclay has invested in the best service technology and equipment to bolster our service delivery.
√ Mobile Service Platform
Barclay Field Service Technicians are equipped with wireless Tablets utilizing MSP, a Mobile Service Platform to view client equipment service history, diagnose and repair all brands of lift truck equipment. Clients are sent the details of every service repair or maintenance performed via e-mail and can request multiple copies sent to different contacts.
√ GPS & Service Dispatch
To assure quick service response time, field service vans are equipped with GPS and we utilize a special computerized dispatching software to match available Technicians that are qualified for specific equipment to a client’s site.
√ Training & On-line Access
Our technicians are rigorously trained on current materials handling technologies. From diagnosing faults in your forklifts using wireless tablets to instantly looking up spare part numbers online, everything is seamless and quick in the field. Thanks to our online service manual database, technicians are able to access all the vital information they need to service and repair forklifts.
√ Wireless Fleet Management
Managing your lift truck fleet using wireless data technology is becoming the new norm. Utilizing Yale Vision, we can seamlessly provide you with access to maintenance intervals, monitor impacts, service reporting as well as wirelessly transmit service required and maintenance codes to eliminate the need for service call placement. We will contact you to let you know your equipment needs service!
√ Known for Better Service
If you are looking for the best company to offer fleet maintenance, repairs and other warehouse solutions, look no further than Barclay. Our training and technology, coupled with the commitment of our staff members yields stellar results that will prompt you to hire us again. Give us a call or schedule a service call on-line thru our Request Service Form or by e-mailing firstname.lastname@example.org.