Recent Customer Comments About Our Incredible Staff:
"Just received a new Yale GLP040MX forklift, the salesman really guided us correctly on which forklift to purchase after he saw our site conditions. Overall we are very happy!!"
"The service is excellent. Whenever we have any issues with our forklifts, the service department responds very quickly & gets a tech to our location within a day."
"I just wanted to reach out and express how great of a Trainer Rich was today for our site! Everyone was very happy to be involved in the training."
"This operator training class was very easy to setup and schedule. Trainer was excellent! 5 Stars all the way."
Based on your overall service experience, how likely are you to recommend? "10. Customer service is great"
"Rich Kraus, our trainer, was knowledgeable and engaging. We all took away some valuable insights into safety."
Based on your overall service experience, how likely are you to recommend? "10. The job is done quickly and correctly."
"5 Stars!! Recently, we had a Basic Operator Safety class and Train the trainer Class at our location. The Trainer was very knowledgeable and personable which added greatly to the classes."
"Great communication to schedule the class and ease of getting required training. Rich was extremely knowledgeable in all required areas and made the class enjoyable while being informative."
Based on your overall service experience, how likely are you to recommend? "10. Timeliness of service requests and explanation from service tech is broken down to plain English to be understood easily."
"Customer Service, Sales Reps and technicians are very helpful and well trained."
"Just FYI your staff is always helpful and pleasant to deal with I wanted to pass that on.”
"The communication between the Tech and me is fantastic! Extremely professional; Dispatch responsiveness: Extremely satisfied; Ease of doing business: Extremely satisfied; Performance: Extremely satisfied; Safety behaviors practiced: Extremely satisfied; Technical knowledge: Extremely satisfied"
"5-Star, Installers were professional and explained the whole process, Always there to assist."
Based on your overall service experience, how likely are you to recommend? "10. Always responsive and helpful. There isn’t a problem that Barclay hasn’t been able to fix."
"I also want to say how impressed we all were with your PM service and your mechanics."
Based on your overall service experience, how likely are you to recommend?: "10. Great service, mechanics always show up when needed."
How would you rate your experience with our Dealership using the following five-star rating system?: "5-Stars, Amazing experience"
"Quick email responses! Sales and Account Reps are quick to answer questions. Technicians are knowledgeable and respectful. Thanks! -Extremely professional"
Based on your overall service experience, how likely are you to recommend? "10 Follow-up response: Prompt Service"
"Extremely satisfied, Extremely professional"
Based on your overall service experience, how likely are you to recommend? "9. Extremely professional."
Based on your overall service experience, how likely are you to recommend? "10. Good service"
