Every one of our fleet customers is provided the personalized service they deserve and the professional, unbiased recommendations they demand. Your Customer Service Rep is knowledgeable about your fleet account and is there to support your every need. When you come in contact with the people who make up Barclay Brand Ferdon, you will see that they are customer satisfaction driven, responsible and caring. We value your business and will always work hard to deserve it.
Forklift Fleet Analyzer: Audit & Analysis
33% of the companies for which we’ve conducted an Audit & Analysis have approximately 20% more material handling equipment than they actually need. Minimizing unnecessary, underutilized equipment is the first step toward having a world-class fleet. Identifying maintenance costs, vintage of assets, actual usage, and condition of each asset are just some of the basics we analyze to help you put your forklift fleet to its best use.
Planned Forklift Operational Maintenance & Inspection
Reduce costly breakdowns and overall operating expense through a program suited to your environment and working conditions. We will service your equipment at optimized intervals that are sure to bring value to your bottom line.
Full Maintenance Program
Fix your routine maintenance costs into a single monthly rate. Take the guesswork out of your monthly maintenance expenses by allowing us to structure a Total Maintenance Program that fits your operational needs and your budget.
Forklift Service for ALL BRANDS:
Yale, Crown, Hyster, Raymond, Toyota, Nissan, Daewoo, Caterpillar, Komatsu, Clark.
To request service, simply fill out the Request Service Form.
Don’t want to go Online to place Service Call?
- Dial 1-800-248-9253 ( Yale ).
- When prompted dial # 5 for the service department.
- Provide model, serial #, location and nature of problem to dispatchers.
- Normal operating hours are Mon. thru Fri. 7:00 am to 3:30 pm.
- Service calls can be placed at any time, 24 hours a day, on our automated switchboard.
24/7 Emergency Service Program
Call our main line: 800-248-9253. Follow the instructions for “Emergency Service” which will prompt you to leave a detailed message.
Our dispatcher will be notified of your request and will return your call promptly. They will assess your situation and arrange for a technician to be dispatched to your location. A 4-Hour Minimum charge applies.